Senior Technology & AI Manager · JPMorganChase

Systems that think.
Numbers that prove it.

Twelve years building enterprise AI platforms, automation pipelines, and revenue operations. I turn operational complexity into outcomes you can audit.

Multi-agent LLM orchestration and RAG optimization inside JPMorgan's constrained environment. €800k a month in client revenue uplift. $51,568 in a single day. Strategy to shipping, end to end.

MAKATI, PH · GMT+8 · OPEN TO REMOTE LEADERSHIP & IC ROLES WORLDWIDE

LIVE PIPELINE VIEW · MARC.SYS REV 2026.06
Uptime12+ yrs
Agents4 active
CertsCLSSYB · ITIL 4
€800k/mo
Client revenue uplift · Payreto
$51,568
Single-day campaign · My Amazon Guy
+62%
Operational speed · JPMorganChase
12+ yrs
AI, automation, technical ops
01 / Practice

From strategy to working systems.

I bridge AI, automation, and technical operations: architecture, implementation, team leadership, and measurable outcomes, owned end to end.

AI / LLM

AI & LLM Engineering

I design prompt engineering frameworks, RAG chunk architectures, and multi-agent orchestration for constrained-context LLM environments like JPMorgan's proprietary infrastructure. Claude, GPT-4, Gemini, and local models, applied to real workflows that ship.

Automation

Automation & RevOps

End-to-end automation stacks connecting marketing, sales, billing, and support. HubSpot, ClickFunnels, WooCommerce, Zapier, Make, ActiveCampaign, and payment APIs, all built to drive revenue and eliminate manual drag.

Payments

Payments & FinTech

From routing logic and risk controls to merchant onboarding and ACI PAY.ON tooling, I turn complex payment stacks into reliable, scalable revenue streams, with AI-assisted monitoring replacing static dashboards.

Leadership

Technology Leadership

Player-coach across AI, ops, and engineering. Teams of 5 to 22. KPIs, cross-functional programs, and delivery at JPMorgan, fintech, and e-commerce scale. CLSSYB and ITIL v4 certified. Hands-on enough to build, strategic enough to lead.

02 / Run log · Selected work

Case studies, with the receipts.

Real outcomes from automation, AI, and RevOps work at JPMorganChase, My Amazon Guy, Payreto, and personal ventures. Expand any record for context, role, stack, and impact.

RUN·2025 · JPMorganChase · Enterprise AI & Internal Tools

AI productivity suite & technology portal

Led an LLM-powered internal technology portal achieving 62% faster operations and 80% productivity gains.
ContextAPAC operations teams worked across fragmented tools and knowledge sources, slowing resolution times and making it hard to surface the right playbook quickly.
RoleSenior Technology & AI Manager responsible for automation, internal tools, and applied AI for classified transaction operations.
StackInternal CRM APIs, JPMorgan proprietary LLMs, custom RAG chunking, HTML/CSS/JS portals, secure prompt engineering frameworks.
BuildLed "Project Ultron," an AI-assisted productivity suite for triage and knowledge surfacing. Designed a unified technologies portal front-ending multiple internal APIs and LLMs. Built a subpoena case management platform. Engineered RAG chunking for a constrained-context model.
Impact80% productivity gains, 62% faster tool and knowledge access, 50% reduction in subpoena prep time, 30 to 40% faster incident resolution.
RUN·2024 · My Amazon Guy · E-Commerce & GTM Automation

WooCommerce revenue funnel overhaul

Rebuilt the GTM automation stack, generating $51k in a single day and cutting operational costs by 30%.
ContextThe main revenue funnel had checkout friction, inconsistent invoicing, and fragmented automations across tools.
RoleLead for marketing and finance automation, owning architecture and implementation.
StackWooCommerce, WordPress, ClickFunnels, HubSpot, ActiveCampaign, Instantly.ai, Zapier, Google Sheets, Google and Meta Ads.
BuildRebuilt the funnel to match real buying behavior, consolidated automations, created revenue-tied campaign reporting, and improved invoice flows end to end.
Impact$51,568 in a single day, 30% operational cost reduction, multiple $7,500+ high-ticket deals closed.
RUN·2020–23 · Payreto Services Limited · Payments & Revenue Operations

€800k/month payments uplift

Turned two underperforming payments clients into top earners, adding €800k+ in monthly revenue.
ContextTwo key clients were bottom of the revenue ranking with fragmented processes and unclear risk settings.
RoleTechnical Account Manager with executive decision authority on process, tooling, and product usage.
StackACI PAY.ON, custom API tooling, ERP, risk engines, Google Pay, Apple Pay.
BuildMapped payment flows and risk logic end to end, unified support with Zendesk and Clockify, built an in-house payment API tester, and deployed Google Pay and Apple Pay integrations for the full client base.
ImpactBoth clients became the top 2 and 3 grossing accounts, adding €800k+ in monthly revenue.
RUN·2020–21 · Payreto Services Limited · Internal Systems Foundation

Ticketing, time tracking & API tooling

Standardized ticketing and time tracking and built a white-label API tester later adopted by ACI.
ContextMultiple teams used different tools, making it impossible to measure workload, SLAs, and cost-to-serve across the organization.
RoleTechnical Account Manager influencing cross-department processes and tooling from the ground up.
StackZendesk, Clockify, ACI PAY.ON, Vue.js, PHP, Firebase, custom REST API tooling.
BuildConsolidated ticketing in Zendesk, rolled out Clockify for time tracking, designed routing rules and forms, and built a white-label API sender and tester for ACI PAY.ON that ACI later used as the basis for their official knowledge base publication.
ImpactSingle source of truth for operational tickets, accurate time and cost measurement, reduced time-to-go-live for new merchants and payment methods.
RUN·2024–25 · Personal Project · Multi-Agent AI Platform

OpenClaw, a multi-agent AI system

A production multi-agent system powering a Philippine affiliate blog and social media operation with zero manual content intervention.
ContextNeeded a scalable content and monetization operation that could run autonomously without manual bottlenecks at every step.
RoleSole architect and developer.
StackClaude (Anthropic), Gemini, Docker, PostgreSQL, Redis, custom agent orchestration layer.
BuildDesigned four specialized agents: Blog Agent (content and SEO), Social Media Agent (distribution), Ads Agent (monetization), and Concierge Agent (routing). Built inter-agent communication, persistent memory, and the full pipeline from topic discovery to publication.
ImpactFully autonomous content operation. Demonstrates applied multi-agent architecture and production prompt engineering at the infrastructure level.
04 / The path

Twelve years, frontline to leadership.

Empathy for every layer of the stack, and the leverage to redesign it.

Mar 2025 · Present · Promoted within one year

Senior Technology & AI Manager

JPMorganChase · Taguig, PH

Leading the enterprise AI project portfolio using advanced system prompting, RAG chunk optimization, and document feeding pipelines for JPMorgan's constrained LLM environment. Architected "Project Ultron," a confidential AI platform improving organizational operational speed by 62% and delivering 80% productivity gains for APAC operations teams.

Nov 2023 · Feb 2025 · Promoted 2x within 8 months

IT Specialist 3, Marketing & Finance Automation

My Amazon Guy · Georgia, USA (Remote)

Owned the GTM automation stack end to end across HubSpot, ClickFunnels, ActiveCampaign, Instantly.ai, Zapier, and WooCommerce. Engineered a flagship campaign generating $51,568 in one day and delivered 30% operational cost reduction. Established the company's first formal AI standard by integrating ChatGPT into automation pipelines. Fastest IT career growth on record: Tier 1 to Tier 3 in 8 months.

Feb 2020 · Dec 2023

Technical Account Manager (Executive Decisions)

Payreto Services Limited · Makati, PH

Managed enterprise fintech clients including Delivery Hero (FoodPanda parent). Turned two underperforming accounts into the company's top earners, adding €800k+/month in revenue. Pioneered Zendesk and Clockify as company-wide standards. First to deploy Google Pay and Apple Pay integrations for the full client base. Built an in-house API testing tool later adopted by ACI for their official knowledge base.

2015 · 2020

Earlier roles

Google · Telstra · DirecTV · Smile Time Dental

Site-wide Top CSAT Agent at Google for 3 consecutive months. Authored a Pixel phone fix adopted into Google's official support guidelines. SME at Telstra, promoted in 2 weeks, led 22 agents, awarded Mentor of the Month. Top-10 KPI performer at DirecTV for 7 consecutive months. Led a remote team of 5 at Smile Time Dental with 100% accuracy from day one.

05 / FAQ

Frequently asked.

Quick answers for hiring managers, founders, and teams considering working together.

Are you open to remote or international roles?
Yes. Based in the Philippines (GMT+8) and have worked remotely for US and EU companies. Comfortable with async workflows, overlap hours, and regular video syncs.
What's your ideal next role?
Targeting Head of AI, Head of Automation, CTO, or VP Engineering roles where I can own the AI and technology stack end to end. Also open to senior Automation, RevOps, and Business Systems leadership.
Full-time employment or consulting?
Priority is a full-time leadership role at a high-growth company. Also open to select consulting or fractional engagements if the scope and timing align.
What size and stage of company suits you best?
50 to 500 person companies (Series B to D or equivalent) where AI, automation, and operations are strategic levers, not side projects. Enterprise experience at JPMorganChase also means I can handle regulated, high-stakes environments.
What tools and platforms do you specialize in?
AI & LLMs: Claude, GPT-4, Gemini, enterprise LLMs, RAG architecture, multi-agent systems, prompt engineering.
Automation & GTM: Zapier, Make, HubSpot, ClickFunnels, ActiveCampaign, Instantly.ai, WooCommerce, WordPress, Zendesk.
Payments & APIs: ACI PAY.ON, Google Pay, Apple Pay, REST APIs, webhooks.
Infrastructure: Docker, PostgreSQL, Redis, AWS, GCP, Azure, Firebase.
Data & Scripting: SQL, Snowflake, Python, JavaScript, Bash.
Can you lead teams, or are you purely hands-on?
Both. I've managed teams of 5 to 22 people, set KPIs, mentored, and aligned with executives. Also hands-on enough to design workflows, write scripts, and build AI agents. My sweet spot is player-coach roles.
What's your salary expectation?
Philippines-based roles: PHP 180k to 300k+/month.
Remote international roles: USD $70k to $120k+/year for Senior Manager or Head roles, with room to grow into Director-level compensation.
How quickly can you start?
Currently employed at JPMorganChase. For the right opportunity, I can typically provide 15 to 30 days' notice, or even an immediate start with the right negotiations.
Do you have a portfolio or examples of your work?
Yes. Case studies are on this page. Public projects include phgiftideas.com (AI gift generator built on Gemini) and v2.mtits.me (white-label ACI PAY.ON API tester).
Can I see your resume?
06 / Contact

Let's talk about your stack.

Open to full-time AI, Automation, and Technology leadership roles, and select consulting projects. Tell me about the problem you're trying to solve. I read every message personally.

LinkedIn/in/mturtal
TimezoneGMT+8 · Manila
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