Automation • RevOps • Technical Operations • Applied AI

Senior Automation & RevOps Leader

I design and own GTM, AI, and operations systems that grow revenue and reduce operational drag.

Over a decade across fintech, e‑commerce, and global operations. I've driven +800k EUR/month in client revenue uplift, $51k in a single‑day campaign, and ~80% productivity gains through AI‑driven internal tools, LLM assistants, and automation.

View Case Studies
Based in the Philippines (GMT+8). Open to remote Head of Automation / RevOps / Business Systems roles worldwide.
Photo of Marc Philip Turtal
Marc Philip P. Turtal, CLSSYB
Senior Automation & RevOps Leader
Head of Automation (Target) RevOps & Business Systems Fintech & E‑commerce Applied AI & LLM Systems
Revenue Uplift
+800k EUR / month
Payments & process optimization (Payreto)
Flagship Campaign
$51,568 in 1 day
Automation‑driven WooCommerce funnel (My Amazon Guy)
AI & Productivity
~80% faster
LLM assistants & internal portals (JPMorgan)
Experience
10+ years
Automation, RevOps, applied AI, and technical operations
What I Do

Design & Own Systems That Drive Revenue

I bridge strategy, operations, AI, and technical implementation—owning the GTM and internal tooling stack end‑to‑end so your team can move faster with less friction.

01 — Automation & RevOps Systems

Unifying Your GTM Engine

I architect and operate the systems that connect marketing, sales, billing, and support—HubSpot, ClickFunnels, WooCommerce, Zapier, payment APIs—so that data flows cleanly and every touchpoint drives revenue.

02 — Internal Tools, LLMs & AI Productivity

Giving Teams a Single AI‑Powered Front Door

I build internal portals and AI‑assisted tools that put knowledge, workflows, and APIs in one place—backed by local LLMs and frontier models like Claude, ChatGPT, Gemini, and specialized image / video / audio generation models. The result: faster resolutions, fewer mistakes, and workflows that feel like a product, not a patchwork of scripts.

03 — Payments & Revenue Operations

Making Payments a Growth Lever

From routing logic and risk controls to merchant onboarding and ACI PAY.ON tooling, I turn complex payment stacks into reliable, scalable revenue streams—with monitoring and alerting augmented by AI agents instead of just dashboards.

04 — AI & Automation Advisory

From Roadmap to Live AI Systems

I help leadership teams audit their current stack, design an automation and AI roadmap, and implement the LLM agents, workflows, dashboards, and processes required to make it real—whether that means secure local models, AGI‑style orchestration, or tightly scoped assistants embedded into your GTM and ops stack.

Selected Work

Case Studies

A few examples of how I’ve used automation, RevOps, and applied AI (LLMs, agents, internal tools) to move key business metrics at different stages and scales.

WooCommerce and GTM funnel illustration
E‑Commerce & GTM Automation

WooCommerce Revenue Funnel & Automation Overhaul

My Amazon Guy • 2024

Rebuilt the GTM automation stack and campaigns, generating $51k in a single day and cutting operational costs by ~30%.

Context: The main revenue funnel suffered from checkout friction, inconsistent invoicing, and fragmented automations across tools.

Role: Lead for marketing & finance automation, owning both architecture and implementation.

Stack: WooCommerce, WordPress, ClickFunnels, HubSpot, ActiveCampaign, Instantly.ai, Zapier, Google Sheets, Google & Meta Ads.

What I did: Rebuilt the WooCommerce funnel to match real buying behavior, consolidated automations, created reporting that tied campaigns to revenue, and improved invoice flows.

Impact: Generated $51,568 in revenue in a single day from a flagship campaign, reduced operational costs by ~30%, and closed multiple $7,500+ high‑ticket deals.

Click to expand / collapse
Payments RevOps and dashboards illustration
Payments & Revenue Operations

Payments RevOps & +800k EUR/mo Revenue Uplift

Payreto Services Limited • 2020–2023

Turned two underperforming payments clients into top earners, adding 800k+ EUR in monthly revenue.

Context: Two key payments clients were at the bottom of the revenue ranking, with fragmented processes and unclear risk settings.

Role: Technical Account Manager with executive decision authority on process, tooling, and product usage.

Stack: ACI PAY.ON, custom API tooling, ERP, risk engines, Google Pay, Apple Pay.

What I did: Mapped payment flows and risk logic end‑to‑end, unified support and time tracking with Zendesk and Clockify, built an in‑house payment API sender/tester, and rolled out Google Pay & Apple Pay integrations.

Impact: Turned both clients into top 2 and 3 grossing accounts, adding 800k+ EUR in monthly revenue and shortening time‑to‑go‑live for new features.

Click to expand / collapse
AI productivity suite and internal portal illustration
Internal Tools & AI

AI Productivity Suite & Internal Technology Portal

JPMorgan Chase • 2025

Led "Project Ultron" and an internal tech aggregation portal, achieving ~80% productivity gains and 62% faster operations using LLM assistants and internal APIs.

Context: APAC operations teams worked across fragmented tools and knowledge sources, slowing resolution times and making it hard to surface the right playbook quickly.

Role: Senior Technology Manager responsible for automation, internal tools, and applied AI for classified transaction operations.

Stack: Internal CRM APIs, internal LLMs, model orchestration, custom HTML/CSS/JS portals, secure prompt tooling.

What I did: Led an AI‑assisted productivity suite ("Project Ultron") for triage and knowledge surfacing, designed a unified technologies portal that front‑ends multiple internal APIs and models, and built a subpoena case management platform that templatizes complex workflows.

Impact: Achieved ~80% productivity gains, 30–40% faster incident resolution, 62% faster tool & knowledge access, and 50% reduction in subpoena prep time.

Click to expand / collapse
Internal systems and process standardization illustration
Internal Systems Foundation

Ticketing, Time Tracking & API Tooling

Payreto Services Limited • 2020–2021

Standardized ticketing and time tracking (Zendesk, Clockify) and built an in‑house payments API testing tool.

Context: Multiple teams used different tools, making it hard to measure workload, SLAs, and cost‑to‑serve.

Role: Technical Account Manager influencing cross‑department processes and tooling.

Stack: Zendesk, Clockify, ACI PAY.ON, custom REST API tools.

What I did: Consolidated ticketing in Zendesk, rolled out Clockify for time tracking, designed forms and routing rules, and built a white‑label‑ready API sender/tester for ACI PAY.ON.

Impact: Created a single source of truth for operational tickets, enabled accurate time & cost measurement, and reduced time‑to‑go‑live for new merchants and payment methods.

Click to expand / collapse
Experience

Background & Roles

A hybrid path through technical support, operations, automation, and applied AI that gives me empathy for frontline teams and the leverage of systems thinking.

Senior Technology Manager – Automation, AI & Operations

JPMorgan Chase • Taguig, PH • Mar 2025 – Present

Lead automation, applied AI, and internal tooling for classified transaction operations across APAC. Launched an AI‑driven productivity suite using LLM assistants, an internal technology aggregation portal, and a subpoena case management platform that materially improved operational speed and quality.

IT Specialist 3 – Marketing & Finance Automation (RevOps)

My Amazon Guy • Georgia, USA (Remote) • Nov 2023 – Feb 2025

Owned the GTM automation stack (HubSpot, ClickFunnels, ActiveCampaign, Instantly.ai, Zapier, WooCommerce). Engineered a flagship campaign that generated $51,568 in one day and drove ~30% reduction in operational costs while closing multiple high‑ticket deals, using AI‑assisted prospecting, sequencing, and reporting where it made sense.

Technical Account Manager – Payments & Operations

Payreto Services Limited • Makati, PH • Feb 2020 – Dec 2023

Managed high‑value fintech clients and acted as de facto RevOps owner. Turned two underperforming clients into top earners (+800k EUR/mo), implemented Zendesk and Clockify as internal standards, and built an in‑house API testing tool for payments that later became a foundation for automation and AI‑assisted diagnostics.

Earlier Roles

Remote Office Manager (Smile Time Dental, 2018–2020) • Sales & Tech Support (DirecTV, Google, Telstra, 2015–2018)

Led remote teams, achieved top‑10 sales KPIs, site‑wide Top CSAT Agent, and rapid promotion to Subject Matter Expert leading 22 agents. Built the foundation in frontline operations that informs how I design systems and AI‑assisted workflows today.

FAQ

Frequently Asked Questions

A few quick answers for hiring managers, founders, and teams considering working together.

Are you open to remote / international roles?

Yes. I'm based in the Philippines (GMT+8) and have worked remotely for US and EU companies. I'm comfortable with async workflows, overlap hours, and regular video syncs.

What's your ideal next role?

I'm targeting Head of Automation, Head of RevOps / Business Systems, or Director of Operations / Technical Operations roles where I can own GTM, AI, and internal tooling end‑to‑end.

Do you prefer full‑time employment or consulting?

My priority is a full‑time leadership role at a high‑growth B2B SaaS or fintech company. I'm also open to select consulting or fractional engagements if the scope and timing align.

What size and stage of company are you best suited for?

I thrive in 50–500 employee companies (Series B–D) where automation, AI, and operations are strategic levers, not side projects.

What tools and platforms do you specialize in?

GTM & Ops: HubSpot, ClickFunnels, ActiveCampaign, Instantly.ai, Zapier, WooCommerce, WordPress, Zendesk, Clockify.
Payments & APIs: ACI PAY.ON, Google Pay, Apple Pay, REST APIs, webhooks.
AI & LLMs: Local LLMs, internal enterprise models, and frontier models such as Claude, ChatGPT, Gemini, plus image, video, and audio generation tools—integrated into real workflows, not just experiments.
Data & Scripting: SQL, Snowflake (workshop), Bash, Python, and custom HTML/CSS/JS portals.

Can you lead teams, or are you purely hands‑on?

Both. I've managed teams of 5–22 people and I'm comfortable setting KPIs, mentoring, and aligning with executives. I'm also hands‑on enough to design workflows, write scripts, and build tools and AI agents. My sweet spot is player‑coach roles.

What's your salary expectation?

For Philippines‑based roles: ₱150k–₱300k+/month. For remote international roles: USD $70k–$120k+/year for Senior Manager / Head roles, with room to grow into Director‑level comp.

How quickly can you start?

I'm currently employed at JPMorgan Chase. For the right opportunity, I can typically provide 15–30 days' notice.

Do you have a portfolio or examples of your work?

Yes. You can view detailed case studies on this page. I also have public projects like phgiftideas.com and v2.mtits.me.

What's your approach to automation, AI, and RevOps?

I start with the business outcome and work backward to design the simplest system that moves that metric. I measure first, automate and apply AI to high‑impact workflows, keep humans in the loop where judgment matters, iterate quickly, and document everything. I use Lean Six Sigma and ITIL principles but stay pragmatic.

Can I see your resume?

Yes. Request for my resume here or view my LinkedIn profile.

How do I get in touch?

Email: contact@marcturtal.com
LinkedIn: linkedin.com/in/mturtal
Phone: +63 921 463 4922

Contact

Let's Talk About Your Stack

I'm open to full‑time Head of Automation / RevOps roles, senior Automation & Business Systems leadership, and select consulting projects.

Tell me about your GTM, AI, and operations stack, and what you'd like it to do that it doesn't today.

Email: contact@marcturtal.com

LinkedIn: linkedin.com/in/mturtal

Phone: +63 921 463 4922

Portfolio: marcturtal.com

×

Request Resume Access

Please fill out the form below. You'll receive the resume via email once approved.